Abbentis benchmarking research is based on user data and on specific web site metrics.

We can work form existing metrics or we can put in place metrics along a specific path to see where drop out occur.

Our customer experience evaluation is based on several dimensions such as look and feel, usability, content, credibility and navigation. It is proven that web sites that provide a great customer experience attract and retain more customers.

The reports in this section attempt to identify best practices in several industries. Take a look.